eSIM installed but no internet
Your travel eSIM line is active and shows signal, but web pages and apps won’t load.
Try this, in order
- 1Confirm your travel eSIM line is set as the one for Cellular/Mobile Data — not just switched on.
- 2Turn Data Roaming ON for that line. Without it, no data will pass.
- 3Turn Wi-Fi off so the phone actually uses cellular data while you test.
- 4Check you still have data left — look it up with Find my order.
- 5Toggle Airplane mode off and on, then reload a page.
- 6Leave that line’s APN blank/automatic — a manual APN can block data.
Still need help?
Our team can help with installation, activation, or anything that isn’t working. We usually reply within minutes.
Or email hello@orcaesim.com