Help & support

Get set up, fix issues fast, and find the right plan.

Smart plan finderAnswer 3 questions, get matched to the best plan.Compatibility checkerCheck your phone works with an eSIM.Installation guidesStep-by-step setup for iPhone, Samsung, Pixel & Xiaomi.TroubleshootingSpecific fixes for the most common issues.

Where it works

Orca works in 180+ countries. Coverage and price depend on your destination — search it on the plans page to confirm before you buy.

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Still need help?

Our team can help with installation, activation, or anything that isn’t working. We usually reply within minutes.

Or email hello@orcaesim.com